Opening Times

Our reception is open Monday - Friday, 08:30 – 17:30.

The surgery is staffed from 08:00 – 18:00.

Appointments are available with doctors and nurses from 09:00 – 17:00.

Extended Hours

Saturday morning appointments are available between 09:00 – 10:00 for patients who work outside the area and are unable to attend during the week. These appointments must be pre-booked. Our phone lines are not open on a Saturday – NHS24 handles all calls.

When We Are Closed

What do you do if you are ill between 18:00 and 08:00 or at the weekend

In an emergency, dial 999. For example, in the event of:

• chest pain
• collapse
• severe breathing difficulty
• serious injury
• death
  

Otherwise dial direct to NHS24 on 111

Be prepared to give personal information to the receptionist who answers your call. You can download a form HERE which you can complete with relevant information and keep handy. When the receptionist has this information, s/he will connect you to a nurse advisor who will ask you questions to assess your medical condition.

You may be offered advice to meet your needs OR

• an arrangement may be made for a doctor to phone you back;
• you may be offered transport to the treatment centre at Aviemore Health Centre;
• you may be asked if you feel able to transport yourself to the treatment centre at Aviemore Health Centre;
• an arrangement may be made for a home visit from a doctor. It would be helpful, in this case, if you could unlock your front door and put on an outside light to help the doctor find you;
• an ambulance may be sent – with or without a GP.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.