Prescriptions

Patient Notice : Kingussie Medical Practice new online prescription ordering system 1st October 2018

As part of updates to our website :- http://www.kmpdoctors.co.uk/

http://www.Kingussiemedicalpractice.co.uk

We have moved our prescription online ordering system In order to deliver the best possible service, our new prescription ordering site due to upgrades in our clinical system, patients who were registered to use Online services before the 1^st October 2018 will now need to re-register. If you have any questions regarding this, please contact our Reception team. You can register now by coming to the practice and requesting your login details our Reception staff will be happy to advise further. Once you are registered the practice will give you the information that will enable you to create a username and password.

We are introducing a new service for ordering prescriptions through our website called Patient Services. This will let you interact with our Practice using the Internet at your convenience even when we are closed. Currently Patient Services will allow you to order your repeat prescriptions or view/cancel routine Doctors appointments online.

Unfortunately you will need to re-register with the Practice to access this service, and once registered you will be given information that will enable you to create your username and password. This will be on an individual basis and a form will be required for each family member. Any person over the age of 14 years will require their own email address for patient confidentiality. Any person who has an existing shared account prior to turning 14 years old will be required to reconfirm their email address to continue using this service. Please note that you can withdraw from the Online Service at any time by contacting the Practice on 01540 661 233.

Please be aware Laggan Patients will need to register for this service at Laggan Medical Practice and Kingussie Medical Practice Patients will need to register for this service at Kingussie Medical Practice.

Thanks in advance

Kingussie Medical Practice Reception Team

We have made a slight change to our prescription ordering. you will need to delete any bookmarks you have to the old website links as will no longer be available.

If you do not see my medication listed

If you cannot see all of  your medications then it could be that it needs to be re-issued by the Doctor.  If this is the case then please type what medications you require in the free text area of the comments box. Please be aware the reception need to pass these requests to the Doctor to authorise there could be slightly longer turnaround times for such requests.

Repeat Prescriptions

If you take regular medications you will find a list of your medicines attached to each prescription. Please use the latest list to let us know which medicines you require. Any amendments to this repeat prescription list can only be made with a doctor’s permission and may take longer to process.

Please note we cannot accept telephoned repeat prescription requests. This decision has been taken on patient safety grounds.

You can get your request to us in any of the ways listed below:

• Online – please click on the link at the top of this page to securely request a repeat prescription online
• Hand your request into the receptionist at the surgery during opening hours or pop it into the red letterbox in the surgery entrance.
• Post it to the Practice, enclosing a stamped, addressed envelope if you want the prescription posted back to you.
• Hand completed re-order slip to pharmacy in Kingussie.

Please allow up to two working days before collecting your prescription from the surgery and up to  4 working days if collecting completed prescription from the pharmacy. Medications not on your repeat list may take longer to process.

Requests received after 12:00 may not be processed until the following day.

Boots Kingussie operate a collection scheme, which may be helpful to you. 48 hours notice is required for prescription orders, more at weekends and bank holidays. Please be aware that it may take longer to dispence from your local Pharmacies to which we have no control.

for example:

Pharmacies

The pharmacy nearest to the surgery is Boots the Chemist in High St, Kingussie.

There is also a branch of Boots in Grampian Road, Aviemore (about 11 miles from Kingussie).

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.