Kingussie Medical Practice

Ardvonie Park, Kingussie, PH21 1ET

Current time is 10:50 - We're open

NHS

Telephone: 01540 661233

Fax: 01540 661277

Out of Hours: 111

Welcome to Kingussie Medical Practice

CORONAVIRUS UPDATE

Important update

Changes to Access as a result of COVID-19.

Kingussie Medical Practice is currently restricting access for the safety of all patients and staff.

The practice remains OPEN for all essential primary care problems but on the advice of Health Protection Scotland we have put in place a process whereby everyone is screened by telephone prior to being seen.

All patients will still have access to the care they require. We appreciate your patience and understanding at this time.

Please phone 01540 661 233 if you feel you need require medical advice and we will call you back.

It has been announced by the Scottish Government that as of 13 March 2020 anyone developing symptoms consistent with COVID-19, HOWEVER mild should self-isolate for 7 days for indiviuals and 14 days for households.

The most common symptoms of COVID-19 are recent onset of:

  • New continuous cough and/or
  • High temperature
  • Loss of taste or smell

If symptoms worsen during home isolation or are no better after 7 /14days then people should be advised to phone their GP or NHS24 (111).

 Public Health have produced advice for people who have symptoms and are self-isolating which can be viewed on their website :-

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

Important note: Health Protection Scotland is updating its guidance in line with this change.

If you have any of the above symptoms Please do NOT come to the Practice

 

 

  • You should to stay indoors, please DO NOT come into the Practice, call your GP on 01540 661 233 or if your surgery is closed ring NHS 24 (111) informing them of your symptoms and your recent travel. Do not leave home until you have been given advice by a clinician.
  • If you do not have symptoms and are looking for general information, a free helpline has been set up on 0800 028 2816.

    The helpline is open:

    • Monday to Friday, 8.00am to 10.00pm
    • Saturday and Sunday, 9.00am to 5.00pm
  • This is the peak season for respiratory and flu-like illness. There will be cases presenting with symptoms of cough, fever and shortness of breath, but these are highly unlikely to be novel coronavirus.
  • The public can be assured that Scotland is always well prepared for these types of outbreak and will remain vigilant. We have a proven track record of dealing with challenging health issues and have established public health and infectious disease experts working round the clock.
  • To protect yourself and others, it is best to:
    – Always carry tissues with you and use them to catch your cough or sneeze.
    – Bin the tissue.
    – To kill germs, wash your hands with soap and water, or use a sanitiser gel.
  • For the latest public information on coronavirus visit :- www.nhsinform.scot/coronavirus 
  • There is a Q&A on coronavirus available via the World Health Organisation website: https://www.who.int/news-room/q-a-detail/q-a-coronaviruses 

 

 

 The doctors and staff at Kingussie Medical practice surgery are proud to offer the highest standard of patient-centred healthcare. With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Our healthcare team comprises a wide range of professionals. Our practice is growing including new staff, new staff roles, and new patients. Due to this growth, the reception team will now ask more questions when you call. The team are trained to ask specific questions and are able to signpost you to the most relevant service or clinician.  This can include dentists, pharmacists, and opticians.
By directing you to other more relevant services, this will reduce the demand on the staff within the practice and reduce the time waiting for an appointment.

For day to day appointments, you might be seen by either a nurse or a doctor depending on the nature of the problem.  Our Practice Nurse team are specially trained to assess and treat a wide range of health conditions meaning that it will not always be necessary to see a doctor.  Our nurse practitioner is able to issue her own prescriptions for medicines.  The other nurses can issue a prescription that they will ask a doctor to sign.

At the practice, we have appointments at different timescales depending upon the urgency of the medical problem you have.

On the day Urgent Appointments are for patients who have an urgent medical problem that cannot wait for a routine appointment. The Practice aims to offer appointments to all patients with an on the day urgent appointment. These appointments are generally booked in addition to a doctor or nurses existing clinic.

Routine appointments For patients who need an appointment for a non-urgent problem, for a medication review or for a follow-up appointment we offer appointments to book in advance.

NHS inform – for everyday questions about health

  • Finding the right health and care information can make a real difference to how people manage their wellbeing. Making information accessible, quality-assured and up to date helps people to make positive choices.
    NHS inform (www.nhsinform.scot) is Scotland’s dedicated resource offering up-to-date facts on health, services, and campaigns. It also has a wealth of information available online, over the telephone or via webchat:
  • illnesses, injuries, and conditions
  • tests and treatments
  • healthy living topics, like smoking, alcohol, food and nutrition and mental wellbeing
  • health news and events
  • national health campaigns
  • services provided by GPs, pharmacies and dental surgeries in Scotland
  • you’re rights when using these services.

The website has enhanced features and digital tools to allow people to tailor the information, making it more personal for them:

  • Info for Me a tool that helps you gather information relevant to you that can be easily
    printed, saved or shared.
  • Scottish Service Directory  www.nhsinform.scot/scotlands-service-directory.
    Scotland’s Service Directory hosts all relevant, funded and quality assured holistic
    health and social care services within each health and social care partnership. This
    is in addition to the GP’s, Hospitals, Pharmacies, Dentists, Sexual Health clinics and
    Opticians.
  • Self-help guides for common illnesses and injuries such as abdominal pain, fever,
    earache, headache, lower back pain, accessing medicine, etc. The guides are fully
    aligned to the 111 service the self-help guides allows you to check your symptoms
    online and get advice to manage your condition or signpost to the right service.
  • Browsealoud a feature that makes the website more accessible for people with
    Dyslexia, Low Literacy and those with mild visual impairments by reading web pages
    aloud.
  • Webchat available every day.
  • Of course, there is always the option to talk to the health information team by telephone or
    using webchat.
    Want to try the service? Visit www.nhsinform.scot or phone 0800 22 44 88

 

Get Well, Keep Well

Of course, we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

We have two doors to allow easy access, one being a double door for wheelchair access.   Please use the phone/bell to contact Reception staff so they are aware you require entry.    There is designated disabled parking at the front of the surgery.    If you require any further details or assistance please contact reception.

Suffering from a minor illness and want some advice as quickly as possible? DID YOU KNOW…

…that our local pharmacist can give you confidential advice and treatment if needed for a number of common illnesses without the need for an appointment with your GP?

Here are just some of the conditions that your pharmacist can help you with:

  • Coughs, colds, and sore throats
  • Minor skin conditions and acne
  • Athletes foot
  • Styes and minor eye infections
  • Head lice
  • Pain, including backache
  • Cold sores
  • Diarrhoea/constipation
  • Colic
  • Thrush
  • Pharmacists provide many other services including:
  • NHS emergency hormonal contraception
  • NHS smoking cessation support
  • Advice on travel injection requirements & supply of malaria prevention

 

General Data Protection Regulations and Sharing Information to Improve Services;

Kingussie Medical Practice has a legal responsibility to make all patients aware of what personal data we hold, how we store it and what it is used for.

We also need to make all patients aware of their legal rights in relation to their personal data.

To obtain a copy of our full Data Protection Notice which details all of the above then please feel free to ask at Reception for a paper copy.

 

SPIRE NHSScotland is improving the way it uses information from GP patient records. SPIRE  is a service that will allow small amounts of information from GP practice records to be used to help doctors’ surgeries, NHSScotland and the Scottish Government to improve care and plan services, and to help researchers to learn more from patient information held at GP practices.

A new campaign is underway to inform patients across Scotland of the benefits of the service, and the confidential and secure way in which GP patient records will be used to help plan and improve health care services.

You have a choice about your patient record being used in this way. To find out more go to spire.scot

NHS INFORM – NHS Scotland has updated and improved their patient information website – this website provides useful information on everyday health problems and illnesses, healthy living advice and how to access support.

www.nhsinform.scot

Opening Times

  • Monday
    08:00am until 18:00pm
  • Tuesday
    08:00am until 18:00pm
  • Wednesday
    08:00am until 18:00pm
  • Thursday
    08:00am until 18:00pm
  • Friday
    08:00am until 18:00pm
  • Saturday
    09:00am until 10:00am
    by prior appointment only
  • Sunday
    CLOSED